Frequently Asked Questions

Just to cross your t's and dot your i's

How soon will I receive my order?

It definitely depends where you live but all of our continental U.S. orders will arrive 2-5 days with regular shipping. If you're in Canada, Alaska, or Hawaii, expect 6-14 days. If you're in other beautiful parts of the world, shipping will take between 3-10 days.

Do you ship internationally?

Yes! We ship worldwide.

Can I buy wholesale?

Yes! Please check out for more details.

What does P.CILL mean?

"P.cill" is the childhood nickname of founder Priscilla.

Where is P.CILL based?

Atlanta, Georgia!

Are you hiring?

As if 6-19-19, we are looking for our next Summer 2019 intern. Email a resume and quick intro about yourself to

How do I make an exchange or return?

Within 30 days of receiving your item, email regarding your situation. We accept all returns/exchanges but do not offer full refunds. All returns are accepted as long as it's claimed and shipped within 30 days.

How can I create a Gift Card?

You can purchase a Gift Card now by clicking on the "Gift Cards" on the top right!

What is the best way to get in touch with customer service?

If you have any issues with your order, contact asap!

I'm an Influencer and would like to collaborate. What's the best way to go about this?

We would love to collaborate with you as well! Drop us a line and a media kit (if you have one) ! -->